Issue link: http://howardcc.uberflip.com/i/1045043
howardcc.edu/ConEd 443-518-1700 Winter/Spring 2019 29 Computers & Information Technology IT Help Desk Help Desk Technology: Part 1 is class is for those who want to work in the Help Desk environment. is is a lecture-only class which will cover the basics of Help Desk/Department operation and the standard tools and processes for the support environment. Prerequi- sites: A basic understanding of the personal computer, the network environment and Windows (any version). No text. .6 CEUs. $110 (includes $90 in fees*) Mon,Wed 6:30pm-9:30pm, Feb 25-Feb 27 XA-413 M1820 #5534 Laurel College Center Help Desk Technology: Part 2 is is a continuation of Help Desk Technology, Part 1, in which help desk soware will be introduced. Prerequisites: A basic understanding of the personal computer, Help Desk Technology, Part 1 and Windows (any version). No text. .6 CEUs. $110 (includes $90 in fees*) Mon,Wed 6:30pm-9:30pm, Mar 11-Mar 13 XA-414 M1821 #5535 Laurel College Center Troubleshooting MS-Windows In this nine-hour course, you will review common error messages within MS-Windows 10 product and practice to resolve them. .9 CEUs. $150 (includes $90 in fees*) Mon,Wed 6:30pm-9:30pm, Mar 25-Apr 1 XA-415 M1822 #5536 Laurel College Center Troubleshooting MS-Word for Help Desk Technology In this class, you will explore typical Windows and Micro- so-Word error messages and see how to resolve them. No text required. Prerequisite: Working knowledge of Microso-Windows and Microso-Word. No text. .9 CEUs. $150 (includes $90 in fees*) Mon,Wed 6:30pm-9:30pm, Apr 8-Apr 15 XA-416 M1823 #5537 Laurel College Center Troubleshooting MS-Access for Help Desk Technology In this class, you will explore typical Windows and MS- Access soware error messages and see how to resolve them. Prerequisite: Working knowledge of MS-Windows and MS-Access. No text. .9 CEUs. $150 (includes $90 in fees*) Mon,Wed 6:30pm-9:30pm, Apr 22-Apr 29 XA-417 M1824 #5538 Laurel College Center IT Fundamentals Certification is course is designed for individuals pursuing profes- sional development training in information technology and provides instruction on the CompTIA IT Fundamentals Certification Exam. Topics include basic computer concepts, types of computers, hardware and soware components, net- working, network protocols, information security, maintain- ing, monitoring and troubleshooting computer systems, and future technologies. 3.0 CEUs. $400 (includes $165 in fees*) Mon,Thu 6pm-9pm, Mar 25-Apr 25 XA-421 M1827 #5541 Laurel College Center CYBERSECURITY COURSES OFFERED IN PARTNERSHIP WITH ANNE ARUNDEL COMMUNITY COLLEGE The following courses will be held at Anne Arundel Community College's Center for Cyber and Professional Training (CCPT), located at 7556 Teague Road, Hanover, MD 21076. Please call 443-518-4973 for more information. CISSP Exam Prep Prepare to become a certified information systems security professional by closely examining the Common Body of Knowledge (CBK). Learn the new eight domains essential for the protection of information systems and corporate and national infrastructures. CEUs awarded. Prerequisite: Significant IT security experience and prior certification such as CCNA, CCNP, MCSE or SCNP are recommended. 49 hours. is course will meet at AACC, please call 443-518-4973 for more information. 4.9 CEUs. $1,713 (includes $800 in fees*) Mon,Wed 6pm-9:45pm, Jan 14-Mar 4 XA-503 8268 #7445 For more information, please call 443-518-4973. CompTIA A+ Exam Prep CompTIA A+ Certification Prep Prepare for the CompTIA A+ certification exam. Review basic computer hardware, operating systems, PC components, networking, security, laptops and printers. Learn how to install, configure, secure and troubleshoot these items plus customer service and communication skills. Textbook information available at AACC Bookstore. CEUs issued. Digital badge issued. $1,270 includes $345 fee. Prerequisite: General knowledge of computer hardware and soware. Note: Exam fees in - cluded. 68 hours. is course will meet at AACC, please call 443-518-4973 for more information. 4.0 CEUs. $1,320 (includes $600 in fees*) Sat 9:15am-5pm, Jan 26-Apr 6 XA-499 8267 #7446 For more information, please call 443-518-4973. CompTIA Network+ Exam Prep Prepare for the Network+ Certification Exam. Focus on the six exam objectives including network technologies, network media and topologies, network devices,network management, network tools, and network security. Textbook and certification prep materials available at the AACC Bookstore. CEUs awarded. Prerequisite: Knowl - edge of operating systems and hardware or CompTIA A+ certification. Note: Exam fees included. 40 hours. is course will meet at AACC, please call 443-518-4973 for more information. 4.0 CEUs. $1,510 (includes $800 in fees*) For more information, please call 443-518-4973. CompTIA Security+ Exam Prep Prepare for the CompTIA Security+ Exam including review of network security, compliance and operational security, threats and vulnerabilities, application, data and host security, access control and identity management, and cryptography. Textbook and certification prep materials are available at the AACC Bookstore. Prerequisite: Knowl - edge of operating systems and hardware and/or CompTIA A+; basic networking concepts and/or CompTIA Net- work+. Note: Exam fees included. 40 hours. is course will meet at AACC, please call 443-518-4973 for more information. 4.0 CEUs. $1,562 (includes $800 in fees*) Tue,Thu 6pm-10pm, Feb 19-Mar 28 XA-501 8269 #7447 For more information, please call 443-518-4973.