Issue link: http://howardcc.uberflip.com/i/1091521
4 Summer 2019 443-518-1700 howardcc.edu/ConEd Business Skills Leadership & Supervision Supervisory and Leadership Certificate Earn a Continuing Education Certificate of Completion for Professional Development. is course is for new or experienced supervisors and managers. You will review man- agement roles and responsibilities, employee engagement, and performance reviews. You will receive an email with login instructions by the start date. Please visit yougotclass. org/catalog.cfm/HowardCC or call 443-518-4680 for more information. $395 (includes $370 in fees*) Jun 3-Jul 26 XO-935 4913 #1202 Online Management Certificate Earn a Continuing Education Certificate of Completion for Professional Development. Demonstrate the keys to effec- tive management, setting clear expectations, and ways to improve productivity. Explore methods to engage employees from different generations. is is a three-part series. You will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518-4680 for more information. $595 (includes $570 in fees*) Jun 3-Aug 30 XO-936 4914 #1203 Online Data Analysis Certificate in Data Analysis Companies have vast amounts of data and need individuals with the ability to analyze this data and make predictions and see trends. Update your skill set with this three part series: Introduction to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis. Students will receive an email with login instructions by the start date. Please visit yougot- class.org/catalog.cfm/HowardCC or call 443-518-4680 for more information. $495 (includes $470 in fees*) Jun 3-Aug 30 XO-929 4912 #1201 Online Customer Service Certificate in Customer Service Earn a Continuing Education Certificate of Completion for Professional Development. Superior customer service is vital for any organization. Recognize ways to improve your customer service skills through this two-part series. Topics include customer retention, setting customer expectations, and creating a customer service plan. Students will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518- 4680 for more information. $245 (includes $230 in fees*) Jun 3-Jul 26 XO-918 4915 #1204 Online More Ways to Earn PDUs! Online Leadership, Supervision, and Management Classes • Project Management Applications • Introduction to Business Analysis • Mastery of Business Fundamentals • Fundamentals of Supervision and Management • Leadership Classes start Jun 12, Jul 17, & Aug 14. Visit ed2go.com/howardcc or call 443-518-4680 for information. Attention, Veterans! You may be eligible for veteran benefits for the PMP®/ CAPM® Exam Prep. For more information, please contact us at 443-518-4514 or email veteransaffairs@ howardcc.edu. Attention, Managers! Is your staff in need of training in project manage- ment? The courses listed can be customized for your organization. Call Beverly Johnson at 443-518-4973. Project Management Project Management Basics Get introduced to the methods and techniques project managers use to effectively initiate, plan, control, and re- port on their projects. Managers with limited experience will learn project management concepts, terms, tools, and aspects of the project lifecycle as described in the Project Management Institute's PMBOK® Guide. 1.2 CEUs. $495 (fee based, no waivers) Tue,Thu 9am-4pm, Jun 4-Jun 6 XB-995 8303 #5908 Gateway Campus Rm 3 Mon,Wed 9am-4pm, Aug 5-Aug 7 XB-995 8400 #1206 Gateway Campus Rm 3 Agile Project Management This course is for project and program managers and soware development professionals who are considering implementing Agile project management methodologies. is course introduces participants to the basic methods, tools, techniques, and terminology of Agile as well as the rationale for adopting Agile as an alternative to traditional project management methods. 12 hours. 1.2 CEUs. $450 (includes $240 in fees*) Tue,Thu 9am-4pm, Jul 23-Jul 25 XB-661 8457 #1265 Gateway Campus Rm 3