Howard Community College

HCC_StudentHandbook2015_Uberflip

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88 course syllabus and discussed by the instructor. CLASS CANCELLATION Faculty are expected to conduct all assigned classes as scheduled. Classes will be cancelled only in the case of an emergency or with prior approval. In the case of an emergency, the faculty member is required to contact the division office as soon as the faculty member becomes aware of the emergency and the inability to meet with the class. The faculty member should work within the division to find an appropriate substitute. An official class cancellation notice will be posted on the class door by the division office or in the learning management system to notify students. In the event that a faculty member needs to be absent from class for other professional reasons, the faculty member should discuss the reasons with the appropriate division leader as soon as possible to decide on provision of alternate faculty coverage. It is important that the division leader and the division office be aware of such class changes so that student questions or concerns can be properly addressed. ACADEMIC COMPLAINTS An academic complaint is defined as an issue related to classroom instruction or a grade dispute. A student who has an academic complaint, including a specific academic complaint involving a faculty member, that remains unresolved through informal means, may enter into a formal process of problem resolution. The student academic complaint procedures and the appropriate form may be obtained from the division offices or student services. A student who wants to initiate a formal academic complaint must submit an academic complaint form no later than the end of the seventh week of the next full semester. 1. The student must begin the formal complaint process by scheduling an appointment with the instructor to discuss the problem. Many times misunderstandings can be resolved by honest, open dialogue. 2. If the student cannot resolve the problem during the meeting with the instructor, the student may contact the division office to schedule an appointment to see the appropriate division leader. Prior to scheduling the appointment, the student must submit the student academic complaint form, including a written description of the problem, the resolution the student is requesting, and the signature of the instructor to confirm that the initial required meeting has taken place. If the concern is not resolved at the division level, the student's written complaint, the instructor's written response, and the appropriate division leader's recommendation will be forwarded to the vice president of academic affairs. At this stage in the academic complaint process, the student has the right to meet with the vice president of academic affairs, but the student is not required to do so. A request for an appointment must be made within two weeks of the meeting with the division leader. If the student has not made a request for an appointment within two weeks, the student has waived the right to the meeting. If a request for an appointment hasnot been made within the two-week period, the vice

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