Howard Community College

98 Discrimination Complaint and 63.01D.01, Sexual Misconduct. HCC students with disabilities who have complaints regarding physical accessibility of campus or provisions for academic accommodation can follow the grievance procedures outlined in the Disability Support Services Student Handbook available on the HCC website. Procedures for complaints regarding the requirements of FERPA are outlined in college policy 50.05, under "Right to Challenge Student Records." If after following these procedures, a student alleges failure by the college to comply with the requirements of FERPA, the student can file a complaint with the U.S. Department of Education. The procedures for handling complaints regarding the student services area (i.e., academic support services; admissions, advising and transfer athletics; Children's Learning Center; counseling and career services; disability support services; financial aid services; records, registration, and veterans affairs; student life; test center, and campus services) are outlined below. 1. Students should make an appointment with the appropriate administrator or staff member to discuss the problem (refer to the section titled "Who Do I See?" in the Student Handbook) 2. If the student cannot resolve their problem by meeting with the administrator or staff person, the student may make an appointment with the staff member's immediate supervisor. 3. If the concern is not resolve at the administrator or supervisor level, the student may make an appointment to the instructor's written response, and the appropriate division leader's recommendation will be forwarded to the vice president of academic affairs. At this stage in the academic complaint process, the student has the right to meet with the vice president of academic affairs, but the student is not required to do so. A request for an appointment must be made within two weeks of the meeting with the division leader. If the student has not made a request for an appointment within two weeks, the student has waived the right to the meeting. If a request for an appointment hasnot been made within the two-week period, the vice president of academic affairs will make a judgment on the case. 3. The decision of the vice president of academic affairs is final. This decision will be communicated to the student in a formal correspondence, and the faculty member and division leader will be notified of the decision. NON-ACADEMIC COMPLAINT PROCEDURES Procedures for Howard Community College (HCC) students to address non-academic complaints are addressed here and in the catalog, which is available on the college website. These procedures are reviewed annually by the office of the vice president of student services prior to publication of the student handbook and the catalog. There is a separate process for filing each type of non-academic complaint. Procedures related to filing complaints regarding violations of college policy on non-discrimination, equal employment opportunity or affirmative action and violations of sexual misconduct are outlined in the procedures 63.01.01,

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