Issue link: http://howardcc.uberflip.com/i/1045043
4 Winter/Spring 2019 443-518-1700 howardcc.edu/ConEd Business Skills More Ways to Earn PDUs! Online Leadership, Supervision, and Management Classes • Project Management Applications • Introduction to Business Analysis • Mastery of Business Fundamentals • Fundamentals of Supervision and Management • Leadership Classes start Jan 16, Feb 13, Mar 13, Apr 17, & May 15. Visit ed2go.com/howardcc or call 443-518-4680 for information. Leadership & Supervision Supervisory and Leadership Certificate Earn a Continuing Education Certificate of Completion for Professional Development. is course is for new or experienced supervisors and managers. You will review man- agement roles and responsibilities, employee engagement, and performance reviews. You will receive an email with login instructions by the start date. Please visit yougotclass. org/catalog.cfm/HowardCC or call 443-518-4680 for more information. $395 (includes $370 in fees*) Feb 4-Mar 29 XO-935 4714 #5833 Online Apr 1-May 24 XO-935 4723 #5843 Online Management Certificate Earn a Continuing Education Certificate of Completion for Professional Development. Demonstrate the keys to effec- tive management, setting clear expectations, and ways to improve productivity. Explore methods to engage employees from different generations. is is a three-part series. You will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518-4680 for more information. $595 (includes $570 in fees*) Feb 4-Apr 26 XO-936 4715 #5834 Online Apr 1-Jun 28 XO-936 4724 #5844 Online Attention, Veterans! You may be eligible for veteran benefits for the PMP®/ CAPM® Exam Prep. For more information, please contact us at 443-518-4514 or email veteransaffairs@ howardcc.edu. Data Analysis Certificate in Data Analysis Companies have vast amounts of data and need individuals with the ability to analyze this data and make predictions and see trends. Update your skill set with this three part series: Introduction to Data Analysis, Intermediate Data Analysis, and Advanced Data Analysis. You will receive an email with login instructions by the start date. Please visit yougotclass. org/catalog.cfm/HowardCC or call 443-518-4680 for more information. $495 (includes $470 in fees*) Feb 4-Apr 26 XO-929 4713 #5832 Online Apr 1-Jun 28 XO-929 4722 #5841 Online Customer Service Certificate in Customer Service Earn a Continuing Education Certificate of Completion for Professional Development. Superior customer service is vital for any organization. Recognize ways to improve your customer service skills through this two-part series. Topics include customer retention, setting customer expectations, and creating a customer service plan. You will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518- 4680 for more information. $245 (includes $230 in fees*) Feb 4-Mar 29 XO-918 4716 #5835 Online Apr 1-May 31 XO-918 4725 #5845 Online Attention, Managers! Is your staff in need of training in project manage- ment? The courses listed can be customized for your organization. Call Beverly Johnson at 443-518-4973.